Terms of Use and Privacy Policy

www.richmondelt.com, and all websites accessed through it, (including richmondvle.com and www.richmondspiral.com), (hereinafter referred jointly to as the Website) is a web page property of Richmond, 58 St. Aldates, Oxford, OX1 1ST, UK.

E-mail: info@richmondelt.com. Telephone: 01865 595244.

Richmond is an imprint of Santillana Educación, S.L., with registered address at Avenida de los Artesanos 6, 28760 Tres Cantos, Madrid, CIF B-28119261, registered in the Trade Register of Madrid, volume 9,985, folio 213, page M-6.201, entry 59.

To access, reproduce, and use the Website, you must previously accept the valid Terms of Use; Richmond reserves the right to modify said terms as it deems appropriate, publishing the new Terms on the Website. Users are responsible for learning about the Terms of Use before accessing the products and services of the Website; in case of disagreement with any such Terms please refrain from using the Website.


The Website is a work that comprises of different integrated and inseparable elements (text, illustrations, photographs, sounds, music, animated images, videos, computer software including html code, components accessed through Richmond’s website, including richmondvle.com and Test Studio, etc.) whose Intellectual Property rights are held by Richmond, except as regards those materials licensed from third-parties.

Richmond and its licensors will at all times retain Intellectual Property over the Website and the different elements it comprises of, considered individually, in all the copies thereof made (regardless of the device onto which they are transferred), and, as regards said elements, will only grant the rights of use described in more detail below. Any right that is not expressly granted shall be deemed as reserved.

Besides the afore-mentioned, Richmond is responsible for the selection, structural design and layout of the Website content. It is also Richmond who has taken the initiative and assumed the risk of allocating the substantial investments aimed at obtaining, digitalizing and presenting the Website, and therefore is entitled to the protection that article 12 and Title VIII of Book II of the, Spanish Intellectual Property Law may grant to the Website, considered as a database.

Richmond is also the sole proprietor of the design and graphic look of the Website, and reserves the right to exercise any legal action it may be entitled to against any person that may imitate or make a misleading use thereof.

The Richmond and Third-party brands included in the Website may not be reproduced or used separately, outside of the Website sections where they are included.


By registering directly or being registered by an educational institution that has the right to register you under previous authorization, as user of the Website, you expressly accept that your personal data will be included in an automated file whose ownership and responsibility belongs to Santillana Educación S.L., company of Spanish nationality, which will adopt the necessary measures to ensure its safety and confidentiality, and will use it to manage the Website, for rendering the services provided by means of the Website and specifically to compile reports relating to educational performance linked to the services rendered through the Website, and to submit, by any means including electronic ones, communications and commercial offers, both of its products and services. and of those of the companies of the Group to which it belongs, mainly in the publishing, training and educational, entertainment and media fields.

Thus, in order to allow Richmond to provide you all the services related with the Website, you authorize Richmond to subcontract all, or part of the services related with the Website, in which it intervenes the process of personal data, and to perform an international personal data transfer to the following countries and to the entities and with the purposes specified bellow:

Switzerland: Avallain, a company registered in Switzerland under number CH-320.3.051.198-9) of Gstalden, 9062 Lustmühle AR, Switzerland, with the purpose of: reviewing and updating user database, generating reports to show usage of website and VLE related to number of times users log in, assignments set by teachers and completed by students, files uploaded to Library, Forum posts created.
United States of America: Amazon.com, Inc. and its controlled U.S. subsidiaries, a company registered in United States of America, 410 Terry Avenue North,Seattle, Washington- 98109-5210 and subject to the UE-US Safe Harbor Privacy Principles with the purpose of: providing hosting services related with the information generated by the aforesaid services rendered by Availlain.
United Mexican States: Editorial Santillana, S. A. de C. V. (Mexico) Avenida Río Mixcoac No. 274, Colonia Acacias, Delegación Benito Juárez, (03240), México City, (United Mexican States) with the purpose of: making database queries in order to support users of the Website.
You will be entitled to exercise your rights of access, rectification, cancellation and objection by sending an e-mail to info@richmondelt.com or by sending a written request to Customer Services, Richmond, 58 St. Aldates, Oxford, OX1 1ST, UK.

You are responsible for the truth, accuracy and updating of the information provided through the Website; to such effect, the use of false identities and supplanting the identities of third persons in any way (including the use of their data, passwords or keys) is forbidden.

If Richmond provides you with any username, key or password to access any section of the Website, you are committed to keep them with diligence, exempting Richmond of any responsibility deriving from their unfair use, until we receive communication that such elements have been lost or accessed by a third party.


You are allowed to:

Access and display Website content on your computer. Any temporary reproduction thereof in the computer’s cache memory is allowed, provided that said reproduction is not voluntary and is an integral and essential part of the technological transmission process.
Reproduce the materials expressly identified in the Website as being suitable for downloading in a permanent manner onto any type of electronic device (hard-drive, CD, DVD, external memory devices, etc.), except when said support is a network server or equivalent device, and to copy said contents.
To enjoy the benefits offered by the services and advantages rendered by Richmond through the Website, in the conditions expressly specified in each of the sections thereof.
The authorized operations are suitable for private use, and you shall only use the copies of the contents obtained legitimately from the Website for strictly personal purposes.

All operations against the law, common usage or good faith affecting the Website, its contents and any legitimate copies thereof made by you are forbidden and, especially:

Any use thereof other than for personal and private purposes, especially those entailing commercial or professional purposes, which includes sending of publicity or messages and collection and treatment of third parties’ data.
Any modification thereto and, in general, any transformation thereof, including their translation, adaptation, adjustment, or any other transformation, including any software error correction. No successive versions or derivative software may be developed based on said software.
Any upload and/or use thereof in any computer network system, even if said network users cannot obtain simultaneous access thereto.
Any type of extraction, public communication and/or transmission, total or partial, by any means outside the scope of use allowed for Website contents, and, specifically, their inclusion in any work, including webpages, collections or databases.
The removal, concealment or falsification of Intellectual or Industrial Property related notices and warnings posted on the Website or of any of its contents.
All operations and activities expressly forbidden in other sections of these Terms and, in general, any of those which are able to damage the normal functioning of the Website, Richmond, other users or third parties.
Links and hyperlinks to the Website from other pages or Websites are allowed, provided that said links are not established in a way that compromises the public and brand image of Richmond, the Website or any person, entity or product to which reference is made. The use of any technique that implies confusion with the identity or property of the contents, such as framing or others, is expressly prohibited when establishing links to the Website.

Establishing links from pages or websites whose contents promote or justify, directly or indirectly, any type of violence, discrimination, pornography, or illegal activity is forbidden. Likewise the establishment of links with commercial purposes is expressly prohibited.

When creating the links, the use of elements extracted from the Website is expressly forbidden, unless otherwise expressly authorized by Richmond in advance.

The links to the Website from third party webpages or websites will never be understood to imply any kind of relationship between Richmond and their owners, and does not entail any type of backing, sponsorship or recommendation thereof by Richmond, and therefore Richmond assumes no responsibility whatsoever in connection with their contents and lawfulness.


You agree to make proper use of the contents and services offered through the Website, and not to use them to (i) engage in illicit or unlawful activities, or any activity contrary to the principle of good faith and the public order; (ii) disseminate contents or propaganda of racist, xenophobic or pornographic nature, or arguing in favour of terrorist activities, or against human rights; (iii) damage the physical and logical systems of Richmond, its suppliers or third-parties, or to introduce or spread computer viruses through the internet or any other physical or logical system capable of causing the foregoing damages; (iv) disseminate contents that may compromise Richmond’s or any third party’s image.

You declare and guarantee Richmond to be the holder of all Intellectual Property rights affecting the messages and contents that you may post on the Website.

Richmond will be free to decide if the collaborations and messages submitted are finally posted on the Website, and will be entitled to remove them as it deems appropriate. Richmond will be entitled to publish on the Website partial, summarized or abbreviated versions of the contents that you may provide.

By merely submitting a work, collaboration or comment, you authorize Richmond to, besides posting it on the Website, both by itself or by transferring it to a third party, reproduce, distribute and disclose said work collaboration or comment in full, condensed, adapted, or abbreviated manner, for free or for payment, at a worldwide level, in all languages and in other products it may create. The granted rights shall be exercised in printed format, in any other format, in electronic support (optical, magnetic, optical-magnetic, or digital) and by any means of transmission (on line or via satellite).

The inclusion on the Website of elements provided by users does not entail any type of backing, sponsorship or recommendation thereof by Richmond, and therefore Richmond assumes no responsibility whatsoever in connection with their contents and lawfulness.


Richmond reserves the right to introduce, without prior notification, any changes deemed appropriate on the Website, and will be entitled to change, delete, or add either contents and/or services provided through it, or the manner in which these are displayed or localized.

Although Richmond will devote its greatest efforts to keep the information contained in the Website free of errors and updated, it does not offer any guarantee in connection with its accuracy and updated status. No specific results or purposes are guaranteed either, and therefore you acknowledge that you are exclusively responsible for the access and use of the Website.

Unless otherwise specified, you acknowledge that the transmissions from the Website are not carried out in a safe environment. Richmond does not guarantee an uninterrupted or free of error access to the Website, and is exempt of any liability for any damages arising from the use, or lack of use thereto (including indirect damages, such as loss of profit, business opportunity or information, etc.).


The inclusion on the Website of elements provided by third parties (not being users) does not entail any type of backing, sponsorship or recommendation thereof by Richmond, and therefore Richmond assumes no responsibility whatsoever in connection with their content and lawfulness.

By providing access through the Website (by means of links or banners) to web pages and websites, information, services, programs or data belonging to third parties, Richmond does not become the publisher of said contents, nor assumes any type of direct or subsidiary responsibility for any claim that may arise in connection with the quality, reliability, accuracy, lawfulness, or correction thereof.